
State Farm® Insurance Agent Chelsea Dow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Held
September 16, 2025
"Finding Celsea Dow Insurance has been the best Insurance company since moving here! Can't give enough praise to her and her team!"
"Lori, thank you for your wonderful review! I'm so happy to hear that you feel this way about our office. We’re committed to providing the best service possible, and your feedback means a lot to us. If you ever need anything, just let us know!"
Toniann Morris
September 16, 2025
"Sydney is always extremely professional and helpful. We have had many conversations the last few months."
"Thank you, Toniann! I'm happy to hear that Sydney has been professional and helpful during your conversations. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
Matthew Hooker
September 5, 2025
"Chelsea & her team, especially Raquel, are awesome. Well timed rate decrease as well"
"Matthew, thank you for your fantastic feedback! I'm happy to hear that Raquel and the rest of the team made a positive impact on your experience. It's great to know you appreciated the rate decrease as well. If you need anything else, feel free to reach out!"
Nick Pascali
August 27, 2025
"Chelsea Dow’s office is incredible! Her team is very responsive and always so quick to help. They are very honest and lowered our premiums without us even asking. Best insurance team around!! Look no further"
"Nick, thank you for your fantastic feedback! I'm happy to know that our team has been responsive and helpful in managing your insurance needs. It's wonderful to hear that you appreciated our efforts to lower your premiums. We're always here to assist with anything you need. Thanks for choosing us!"
Anna Stahl
August 18, 2025
"Raquel was absolutely amazing! She was so helpful when I needed to renew my homeowners insurance. Something that could have been a stressful process, she made so easy and stress-free for me!! Highly recommend working with Raquel with any issues, she is the best!"
"Anna, thank you for your wonderful feedback! I'm delighted to hear that Raquel made your insurance renewal process smooth and stress-free. We truly appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
SIDNEY HOLMES
August 7, 2025
"great customer service!!!"
"Thank you, Sidney! I'm happy to hear you appreciated our customer service. If you ever need anything else, feel free to reach out!"
Peggy Vann
August 6, 2025
"Great communications with us! Even sent a card to us, following my husband’s recent hospitalization! 😊"
"Thank you, Peggy! I'm happy to know that our communication met your expectations and that the card was a thoughtful touch during your husband's recovery. If there's anything more we can do for you, just let us know!"
sydney phillips
August 5, 2025
"Sydney goes above and beyond through her premier customer service. No matter what the situation is…a last minute change in car insurance or a mortgage loan issue, she is top notch! I highly recommend Chelsea Dow and her team to anyone seeking not only great rates but a customer service experience that is above and beyond all others we have encountered."
"Thank you, for your kind words! I'm so happy to hear about your positive experience with our team, especially with Sydney's exceptional service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Laura Middleton
August 4, 2025
"Very informative and quick with h service."
"Thank you, Laura! I'm happy you found our service informative and efficient. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Kayla Hatchell
August 4, 2025
"Sydney was a HUGE help! Very personable and caring!"
"Thank you, Kayla! I'm happy to hear that Sydney was able to assist you so well. We take pride in our team's dedication to providing caring and personable service. If you need anything else, feel free to reach out!"
Joni Nickoley
July 31, 2025
"Grear customer service! Helpful, pleasant and responsive"
"Thank you, Joni! I'm happy to hear that you found our customer service helpful, pleasant, and responsive. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Teresa Smith
July 30, 2025
"Ashley is very easy to work with. Our family is grateful for her professionalism and help in many areas!"
"Thank you, Teresa! I'm glad to hear that Ashley has been a great help to your family. Her professionalism and dedication are truly appreciated. If you need any further assistance, please don't hesitate to reach out to our office."
Tanya Mart
July 30, 2025
"Sydney and the rest of the team at the Chelsea Dow agency are fantastic. Sydney will go out of her way to explain everything and follow up with any information I need. She is invaluable and I won't go anywhere else. Thank you so much!"
"Thank you, Tanya! I'm happy to hear that Sydney and our team have been so helpful. We’re committed to providing the best service possible, and it’s wonderful to know you feel supported. If you need anything else, just let us know!"
Michael Carr
July 25, 2025
"Ashley was super helpful and efficient"
"Thank you for your review, Michael! I'm happy to hear that Ashley was able to assist you efficiently. Our team is dedicated to providing helpful service. Let us know if there's anything else we can do for you!"
Bob Rippley
July 25, 2025
"Ashley Smith did wonderful job of helping me out of a difficult insurance situation where a previous insurer made it extremely difficult to cancel their insurance that was inadvertently renewed by my mortgage company. She was very diligent in working through all the roadblocks the previous insurer put in our way. She was a tremendous help and now I have all my insurance needs through this agency."
"Thank you for your review, Bob! I'm happy to hear that Ashley was able to assist you with your insurance situation. Her dedication to overcoming challenges is truly appreciated, and I'm glad we could meet your insurance needs. If there's anything else we can do for you, just let us know!"
Wendy Donaldson
July 11, 2025
"Sydney was wondering a big help was a pleasure speaking with her ."
"Thank you, Wendy! I'm happy to hear that Sydney was able to assist you and that you enjoyed your conversation with her. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, feel free to reach out!"
Gala Guiba Guerrero
June 28, 2025
"Chelsea and her team are very knowledgeable, and Ashley Smith goes above and beyond as well. Super Helpful."
"Thank you, Gala! I'm happy to hear that you found our team knowledgeable and that Ashley made such a positive impact. We're committed to providing helpful service every step of the way. Let us know if there's anything else we can assist you with!"
Andrea Wessell
June 26, 2025
"We appreciate Sydney’s helpful advice and prompt response times!"
"Thank you, Andrea! I'm happy to hear that Sydney provided helpful advice and quick responses. Our team is dedicated to offering excellent service. Let us know if there's anything else we can assist you with!"
Garry Lesesne
June 10, 2025
"Ashley was awesome to work with. Very efficient. Thanks"
"Hey Garry, Thanks for the awesome review! I'm glad Sidney could help you out efficiently. If you need anything else, we're here for you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Virginia Felton
June 6, 2025
"Sydney was amazing and so helpful! She answered all my questions and was so patient with me!"
"Virginia, thank you for your wonderful feedback! I'm happy to hear that Sydney was able to assist you effectively and with patience. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
Danielle Dumas
June 3, 2025
"No one wants to get into an auto accident. No one wakes up in the morning and decides "I think ill crash my car and file a claim against my already high (south caroline in general) deductible". So, when I found myself in an accident last week I was not only upset because I'd been Id been accident but I was also not looking forward to dealing with insurance. I called Sydney from the side of the road and she took care of everything. She was kind, wanting to make sure I was physically okay and ensured I had everything I would need to get my vehicle towed and a rental in place within just a couple of hours. Sydney has been communicative, compassionate and helpful every step of the way - even when I've contacted her out of straight anxiety about the situation. I'm from a really small town with a State Farm agent who knows all of their clients personally. I was worried about losing that down here. I've never actually met Sydney or anyone at Chelsea's office but they certainly made me feel like I have. Thank you for making a very difficult situation a little easier to deal with. This is why I dont grumble about paying a high premium every month. The assurance that IF something happens I am covered without questions."
"Thank you so much, Danielle, for taking the time to share your experience with us! I am truly delighted to hear that Sydney was there to support you during what must have been a particularly stressful time in your life. Our team is wholeheartedly dedicated to providing personalized and compassionate service to each and every one of our clients, and it brings us immense joy to know that you felt that genuine connection with us. If you ever find yourself in need of anything else, whether it’s assistance, advice, or simply someone to talk to, please do not hesitate to reach out. Remember, we are always here for you, ready to help in any way we can!"
Rochelle Pinnock
June 3, 2025
"Rachel was so patient and attentive to my issues , she answered every questions that I asked she also recommend me to other offer they had if I wasn’t please. Your a great asset Rachel keep smiling"
"Thank you, Rochelle! I'm happy to hear that Rachel provided such attentive and patient service. She truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Omar Bismil
May 15, 2025
"I had the pleasure of working with Ashley Smith. She was incredibly helpful and provided us with everything we needed to get our policy in place. Very great communicator and made the whole process smooth and stress free. Highly recommend Ashley for any assistance needed!"
"Thank you, Omar, for your wonderful feedback! I'm delighted to hear that Ashley was able to assist you effectively and make the process smooth and stress-free. Her communication skills truly shine, and we're grateful to have her on our team. If you need any further assistance, please feel free to reach out to our office!"
Kat Baerga
May 7, 2025
"I've been going to this State farm agency for years. Ashley is extremely thorough and understands what is best for your family needs. I highly recommend her expertise in auto insurance and home insurance she is incredible."
"Thank you, Kat, for your wonderful feedback! I’m happy to hear that Ashley’s thoroughness and understanding have made such a positive impact on your experience with us. Your recommendation means a lot, and we’re here to help with any questions you may have."
Kristin Clinch
April 28, 2025
"10 years of great customer service!"
"Thank you, Kristin, for your wonderful feedback! I'm happy to know that you've experienced great customer service over the past 10 years. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"