State Farm® Insurance Agent Chelsea Dow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marvese Mcleod
January 29, 2026
5
out of
5
rating by Marvese Mcleod
"Sydney was amazing and prompt. There was billing discrepancy and she handled it immediately and professionally. Again, thank you Sydney"
Philecia wright
January 27, 2026
5
out of
5
rating by Philecia wright
"State farm is an awesome family I have adopted as my own family.... Very caring group who cares about you and others!!!"
We responded:
"Thank you Philecia! We appreciate you!"
Morgan Deneen
January 27, 2026
5
out of
5
rating by Morgan Deneen
"Sydney took the time to go over all my options for both auto and life insurance, and even explained an option I didn’t know existed. A great office, with great people including Raquel and Ashley who took the time out of there day to make me feel welcome! Would recommend"
Richard Green
January 26, 2026
5
out of
5
rating by Richard Green
"I almost left State Farm because I am fed up with the ABSURD amount spent on high costs celebrities and advertising. I feel this has a lot to do with insurance costs. Don't believe me, read the internet. However,becuse of my agent and her excellent staff I did not. I have had some health issues and I know I can call anyone in the office(Ashley & Sydney) and they will help me navigate any issues or concerns. a 10 star shot out !!!!!!!"
Vivian Grant
January 26, 2026
5
out of
5
rating by Vivian Grant
"Staff at Chelsea Dow's office are always professional, friendly, and knowledgeable. So happy with their services."
Chris Lanoue
January 20, 2026
5
out of
5
rating by Chris Lanoue
"Chelsea and Raquel have been awesome in facilitating my business insurance and my business future. Raquel has assisted from day 1 to get me what I needed and when I asked. She as facilitated introducing me to other insurance companies, because state farm does not deal with, and has stayed in close contact being my personal insurance agent."
We responded:
"Thank you for your kind words, Chris! We’re glad Chelsea and Raquel have been able to support you. We appreciate your trust and look forward to continuing to assist you with your business insurance needs. "
J Anderson
January 10, 2026
5
out of
5
rating by J Anderson
"Great communication. Easy autopay. Auto insurance"
We responded:
"Thank you for your feedback! We’re glad to hear you’re enjoying the easy communication and autopay. We appreciate putting your trust in us to provide auto insurance coverage. "
Wendy Donaldson
December 31, 2025
5
out of
5
rating by Wendy Donaldson
"Ashley was a pleasure to do business with"
We responded:
"Thank you, Wendy! I'm happy to hear that Sydney was able to assist you and that you enjoyed your conversation with her. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, feel free to reach out!"
Nunzio Masone
December 17, 2025
5
out of
5
rating by Nunzio Masone
"This team has been very responsive with moving policies into state and writing new coverage where needed. Very helpful and accessible team."
We responded:
"Thank you for your kind words, Nunzio. We are happy we could help with your move to Charleston. "
RAFAEL PARRILLA
October 15, 2025
5
out of
5
rating by RAFAEL PARRILLA
"SUPERB CUSTOMER FIRST SERVICE!!!!"
We responded:
"Rafael, thank you so much for your enthusiastic feedback! I'm delighted to know you had a superb experience with our customer-first service. Let us know if there's anything else we can assist you with!"
Courtney Jarrard
October 15, 2025
5
out of
5
rating by Courtney Jarrard
"This office has been very accommodating with all of the changes I’ve needed to make to both my renters and car insurance over the past 9 months. I recently met with Sydney to review my policies and she was incredibly kind, compassionate and thorough. She took the time to explain my options clearly and helped me lower my car insurance while making sure I still had the coverage I needed. I truly appreciate her professionalism and genuine care as it made the whole process so much easier. Highly recommend Sydney and this office for anyone looking for reliable and supportive insurance help!"
We responded:
"Thank you, Courtney, for your wonderful feedback! I'm so happy to hear that our office has been able to accommodate your insurance needs over the past months. Sydney is indeed a valuable part of our team, and I'm glad she could assist you with your policies while ensuring you had the right coverage. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Freddi Pendarvis
September 24, 2025
5
out of
5
rating by Freddi Pendarvis
"Raquel was amazing to work with! She was never pushy, always gave me the time I needed to make decisions, and was available whenever I had questions. I really felt cared for through the whole process, and now I have peace of mind knowing my family is protected. Highly recommend!!!"
We responded:
"Thank you, Freddi! I'm so happy to hear about your positive experience with Raquel. It's wonderful that she provided you with the support and patience you needed. Your satisfaction is our top priority, and we're grateful for your recommendation. Let us know if there's anything else we can assist you with!"
Lori Held
September 16, 2025
5
out of
5
rating by Lori Held
"Finding Celsea Dow Insurance has been the best Insurance company since moving here! Can't give enough praise to her and her team!"
We responded:
"Lori, thank you for your wonderful review! I'm so happy to hear that you feel this way about our office. We’re committed to providing the best service possible, and your feedback means a lot to us. If you ever need anything, just let us know!"
Toniann Morris
September 16, 2025
5
out of
5
rating by Toniann Morris
"Sydney is always extremely professional and helpful. We have had many conversations the last few months."
We responded:
"Thank you, Toniann! I'm happy to hear that Sydney has been professional and helpful during your conversations. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
Matt
September 5, 2025
5
out of
5
rating by Matt
"Chelsea & her team, especially Raquel, are awesome. Well timed rate decrease as well"
We responded:
"Matthew, thank you for your fantastic feedback! I'm happy to hear that Raquel and the rest of the team made a positive impact on your experience. It's great to know you appreciated the rate decrease as well. If you need anything else, feel free to reach out!"
Nick Pascali
August 27, 2025
5
out of
5
rating by Nick Pascali
"Chelsea Dow’s office is incredible! Her team is very responsive and always so quick to help. They are very honest and lowered our premiums without us even asking. Best insurance team around!! Look no further"
We responded:
"Nick, thank you for your fantastic feedback! I'm happy to know that our team has been responsive and helpful in managing your insurance needs. It's wonderful to hear that you appreciated our efforts to lower your premiums. We're always here to assist with anything you need. Thanks for choosing us!"
Anna Stahl
August 18, 2025
5
out of
5
rating by Anna Stahl
"Raquel was absolutely amazing! She was so helpful when I needed to renew my homeowners insurance. Something that could have been a stressful process, she made so easy and stress-free for me!! Highly recommend working with Raquel with any issues, she is the best!"
We responded:
"Anna, thank you for your wonderful feedback! I'm delighted to hear that Raquel made your insurance renewal process smooth and stress-free. We truly appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
SIDNEY HOLMES
August 7, 2025
5
out of
5
rating by SIDNEY HOLMES
"great customer service!!!"
We responded:
"Thank you, Sidney! I'm happy to hear you appreciated our customer service. If you ever need anything else, feel free to reach out!"
Peggy Vann
August 6, 2025
5
out of
5
rating by Peggy Vann
"Great communications with us! Even sent a card to us, following my husband’s recent hospitalization! 😊"
We responded:
"Thank you, Peggy! I'm happy to know that our communication met your expectations and that the card was a thoughtful touch during your husband's recovery. If there's anything more we can do for you, just let us know!"
sydney phillips
August 5, 2025
5
out of
5
rating by sydney phillips
"Sydney goes above and beyond through her premier customer service. No matter what the situation is…a last minute change in car insurance or a mortgage loan issue, she is top notch! I highly recommend Chelsea Dow and her team to anyone seeking not only great rates but a customer service experience that is above and beyond all others we have encountered."
We responded:
"Thank you, for your kind words! I'm so happy to hear about your positive experience with our team, especially with Sydney's exceptional service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Laura Middleton
August 4, 2025
5
out of
5
rating by Laura Middleton
"Very informative and quick with h service."
We responded:
"Thank you, Laura! I'm happy you found our service informative and efficient. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Kayla Hatchell
August 4, 2025
5
out of
5
rating by Kayla Hatchell
"Sydney was a HUGE help! Very personable and caring!"
We responded:
"Thank you, Kayla! I'm happy to hear that Sydney was able to assist you so well. We take pride in our team's dedication to providing caring and personable service. If you need anything else, feel free to reach out!"
Joni Nickoley
July 31, 2025
5
out of
5
rating by Joni Nickoley
"Grear customer service! Helpful, pleasant and responsive"
We responded:
"Thank you, Joni! I'm happy to hear that you found our customer service helpful, pleasant, and responsive. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Teresa Smith
July 30, 2025
5
out of
5
rating by Teresa Smith
"Ashley is very easy to work with. Our family is grateful for her professionalism and help in many areas!"
We responded:
"Thank you, Teresa! I'm glad to hear that Ashley has been a great help to your family. Her professionalism and dedication are truly appreciated. If you need any further assistance, please don't hesitate to reach out to our office."
Tanya Mart
July 30, 2025
5
out of
5
rating by Tanya Mart
"Sydney and the rest of the team at the Chelsea Dow agency are fantastic. Sydney will go out of her way to explain everything and follow up with any information I need. She is invaluable and I won't go anywhere else. Thank you so much!"
We responded:
"Thank you, Tanya! I'm happy to hear that Sydney and our team have been so helpful. We’re committed to providing the best service possible, and it’s wonderful to know you feel supported. If you need anything else, just let us know!"