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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Johnson

March 19, 2026

5  out of  5
rating by Scott Johnson
"Great service from their team. I love how simple and friendly they are. Great customer service!"
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Cammy LeClercq

March 19, 2026

5  out of  5
rating by Cammy LeClercq
"We have used them for a few years now and they are great! Sydney is so sweet and is always there if you have questions. Highly recommend especially if you’re looking for great customer service!"
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Ann D.

March 18, 2026

5  out of  5
rating by Ann D.
"I asked a question 10 minutes later I had the answer. It was a matter of time before the plan was executed. Ride share insurance is not expensive but necessary. Thank you, State Farm"
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Erynn Armstrong

March 3, 2026

5  out of  5
rating by Erynn Armstrong
"Nothing but a great experience!! Always get great customer service and love that they have a texting line I can use to communicate with them."
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Chantay Drayton

March 2, 2026

5  out of  5
rating by Chantay Drayton
"Raquel is absolutely awesome and incredibly informative! She took the time to walk me through all my options and made sure I fully understood my coverage. Not only did she help me get more coverage than I had before, but she also saved me money in the process. I now feel confident knowing my family and I have the protection we truly need. It was a pleasure doing business with Raquel and the team at Chelsea Dow’s State Farm agency. I highly recommend them to anyone looking for excellent service and real peace of mind!"
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John Hunnicutt

February 26, 2026

5  out of  5
rating by John Hunnicutt
"I have been working with Chelsea and her team for a decade and always a great experience. Extremely responsive and helpful. Most recently Sydney and Raquel assisted me with a windshield claim and they made sure everything was smooth and went as it should. The entire claim was handled from start to finish in under 5 days. I highly recommend them for any insurance needs!"
We responded:
"Thank you for the kind words, John! We appreciate you and your family trusting us with your insurance needs for all these years!"
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Kelsee Faber

February 10, 2026

5  out of  5
rating by Kelsee Faber
"Ashley is amazing! She’s attentive, knowledgable and really is the best. I wouldn’t have my insurance plans with any one else."
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Prisca Bernados Denton

February 10, 2026

5  out of  5
rating by Prisca Bernados Denton
"Sydney S. Is always prompt, efficient and so friendly. She treats us like family. It’s refreshing knowing she is always looking out for us."
We responded:
"We appreciate you trusting us for all these years- it’s a pleasure to serve you and your family!"
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Marvese Mcleod

January 29, 2026

5  out of  5
rating by Marvese Mcleod
"Sydney was amazing and prompt. There was billing discrepancy and she handled it immediately and professionally. Again, thank you Sydney"
We responded:
"Thank you for the kind words, Marvese! Providing dependable service and clear guidance is always our goal. "
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Philecia wright

January 27, 2026

5  out of  5
rating by Philecia wright
"State farm is an awesome family I have adopted as my own family.... Very caring group who cares about you and others!!!"
We responded:
"Thank you Philecia! We appreciate you!"
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Morgan Deneen

January 27, 2026

5  out of  5
rating by Morgan Deneen
"Sydney took the time to go over all my options for both auto and life insurance, and even explained an option I didn’t know existed. A great office, with great people including Raquel and Ashley who took the time out of there day to make me feel welcome! Would recommend"
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Richard Green

January 26, 2026

5  out of  5
rating by Richard Green
"I almost left State Farm because I am fed up with the ABSURD amount spent on high costs celebrities and advertising. I feel this has a lot to do with insurance costs. Don't believe me, read the internet. However,becuse of my agent and her excellent staff I did not. I have had some health issues and I know I can call anyone in the office(Ashley & Sydney) and they will help me navigate any issues or concerns. a 10 star shot out !!!!!!!"
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Vivian Grant

January 26, 2026

5  out of  5
rating by Vivian Grant
"Staff at Chelsea Dow's office are always professional, friendly, and knowledgeable. So happy with their services."
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Chris Lanoue

January 20, 2026

5  out of  5
rating by Chris Lanoue
"Chelsea and Raquel have been awesome in facilitating my business insurance and my business future. Raquel has assisted from day 1 to get me what I needed and when I asked. She as facilitated introducing me to other insurance companies, because state farm does not deal with, and has stayed in close contact being my personal insurance agent."
We responded:
"Thank you for your kind words, Chris! We’re glad Chelsea and Raquel have been able to support you. We appreciate your trust and look forward to continuing to assist you with your business insurance needs. "
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J Anderson

January 10, 2026

5  out of  5
rating by J Anderson
"Great communication. Easy autopay. Auto insurance"
We responded:
"Thank you for your feedback! We’re glad to hear you’re enjoying the easy communication and autopay. We appreciate putting your trust in us to provide auto insurance coverage. "
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Wendy Donaldson

December 31, 2025

5  out of  5
rating by Wendy Donaldson
"Ashley was a pleasure to do business with"
We responded:
"Thank you, Wendy! I'm happy to hear that Sydney was able to assist you and that you enjoyed your conversation with her. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If there's anything else we can do for you, feel free to reach out!"
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Nunzio Masone

December 17, 2025

5  out of  5
rating by Nunzio Masone
"This team has been very responsive with moving policies into state and writing new coverage where needed. Very helpful and accessible team."
We responded:
"Thank you for your kind words, Nunzio. We are happy we could help with your move to Charleston. "
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RAFAEL PARRILLA

October 15, 2025

5  out of  5
rating by RAFAEL PARRILLA
"SUPERB CUSTOMER FIRST SERVICE!!!!"
We responded:
"Rafael, thank you so much for your enthusiastic feedback! I'm delighted to know you had a superb experience with our customer-first service. Let us know if there's anything else we can assist you with!"
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Courtney Jarrard

October 15, 2025

5  out of  5
rating by Courtney Jarrard
"This office has been very accommodating with all of the changes I’ve needed to make to both my renters and car insurance over the past 9 months. I recently met with Sydney to review my policies and she was incredibly kind, compassionate and thorough. She took the time to explain my options clearly and helped me lower my car insurance while making sure I still had the coverage I needed. I truly appreciate her professionalism and genuine care as it made the whole process so much easier. Highly recommend Sydney and this office for anyone looking for reliable and supportive insurance help!"
We responded:
"Thank you, Courtney, for your wonderful feedback! I'm so happy to hear that our office has been able to accommodate your insurance needs over the past months. Sydney is indeed a valuable part of our team, and I'm glad she could assist you with your policies while ensuring you had the right coverage. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Freddi Pendarvis

September 24, 2025

5  out of  5
rating by Freddi Pendarvis
"Raquel was amazing to work with! She was never pushy, always gave me the time I needed to make decisions, and was available whenever I had questions. I really felt cared for through the whole process, and now I have peace of mind knowing my family is protected. Highly recommend!!!"
We responded:
"Thank you, Freddi! I'm so happy to hear about your positive experience with Raquel. It's wonderful that she provided you with the support and patience you needed. Your satisfaction is our top priority, and we're grateful for your recommendation. Let us know if there's anything else we can assist you with!"
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Lori Held

September 16, 2025

5  out of  5
rating by Lori Held
"Finding Celsea Dow Insurance has been the best Insurance company since moving here! Can't give enough praise to her and her team!"
We responded:
"Lori, thank you for your wonderful review! I'm so happy to hear that you feel this way about our office. We’re committed to providing the best service possible, and your feedback means a lot to us. If you ever need anything, just let us know!"
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Toniann Morris

September 16, 2025

5  out of  5
rating by Toniann Morris
"Sydney is always extremely professional and helpful. We have had many conversations the last few months."
We responded:
"Thank you, Toniann! I'm happy to hear that Sydney has been professional and helpful during your conversations. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you need anything else, feel free to reach out!"
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Matt

September 5, 2025

5  out of  5
rating by Matt
"Chelsea & her team, especially Raquel, are awesome. Well timed rate decrease as well"
We responded:
"Matthew, thank you for your fantastic feedback! I'm happy to hear that Raquel and the rest of the team made a positive impact on your experience. It's great to know you appreciated the rate decrease as well. If you need anything else, feel free to reach out!"
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Nick Pascali

August 27, 2025

5  out of  5
rating by Nick Pascali
"Chelsea Dow’s office is incredible! Her team is very responsive and always so quick to help. They are very honest and lowered our premiums without us even asking. Best insurance team around!! Look no further"
We responded:
"Nick, thank you for your fantastic feedback! I'm happy to know that our team has been responsive and helpful in managing your insurance needs. It's wonderful to hear that you appreciated our efforts to lower your premiums. We're always here to assist with anything you need. Thanks for choosing us!"
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Anna Stahl

August 18, 2025

5  out of  5
rating by Anna Stahl
"Raquel was absolutely amazing! She was so helpful when I needed to renew my homeowners insurance. Something that could have been a stressful process, she made so easy and stress-free for me!! Highly recommend working with Raquel with any issues, she is the best!"
We responded:
"Anna, thank you for your wonderful feedback! I'm delighted to hear that Raquel made your insurance renewal process smooth and stress-free. We truly appreciate your recommendation and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"