State Farm® Insurance Agent Chelsea Dow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ron Shahid
November 19, 2024
5
out of
5
rating by Ron Shahid
"Sydney Steinmiller with Chelsea Dow State Farm was most helpful and knowledgeable in assisting me with my insurance needs. Thanks plenty."
John P
November 9, 2024
5
out of
5
rating by John P
"Had a minor issue at first, Ashley went well above and beyond to mitigate. Very friendly and professional! Thanks for your help!"
We responded:
"Thank you, John, for sharing your experience! I'm glad Ashley could step in and resolve the issue for you. We appreciate your kind words about her professionalism and friendliness. If you need any further assistance, we're here to help. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Kiesha Coleman
November 8, 2024
5
out of
5
rating by Kiesha Coleman
"I recently had the pleasure of working with Zana. I was referred to her through someone else who had nothing but positive feedback from their experience. As I worked with the agent I noticed that she was very committed to the task. She responded almost immediately and kept a line of communication open. I was overly pleased with the service."
We responded:
"Kiesha, thank you for sharing your experience! I'm glad to hear that Zana provided such dedicated and responsive service. It's wonderful to know that she kept the communication lines open and made your experience a positive one. We appreciate your feedback and look forward to assisting you with any future needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Eric Richards
November 8, 2024
5
out of
5
rating by Eric Richards
"Thanks, Zana, for being such a tremendous help to us. Your kindness and professionalism is stellar. We appreciate you!"
We responded:
"Eric, thank you for your kind words! We're happy to know that Zana's professionalism and kindness made such a positive impact. Your appreciation means a lot to us. If you need any further assistance, we're always here to help. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Sylvia Lewis
October 8, 2024
5
out of
5
rating by Sylvia Lewis
"Raquel France was very nice and helpful when she told me I could save 100.00 dollars it was a blessing. If you were rated higher would have given her a10."
We responded:
"Sylvia, thank you for your wonderful review! I'm glad Raquel could assist you and help you save money—it truly is a blessing. Your kind words about her helpfulness mean a lot to us. If you need anything else, don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Taylor Ambrosius
October 5, 2024
5
out of
5
rating by Taylor Ambrosius
"They have been so great with all my insurance needs! Always very responsive and helpful. I would definitely recommend!"
We responded:
"Thank you, Taylor! I'm glad to know that our team has been responsive and helpful with your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're here for you. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Tiffany Evans
September 30, 2024
5
out of
5
rating by Tiffany Evans
"I had the pleasure of working with Zana and she was absolutely amazing in helping me secure life insurance policies for myself and my family. Zana was extremely patient, took the time to answer all my questions, and thoroughly explained the pros and cons of the different policies. She made what could have been a complicated process feel easy and clear. Her teammate, Raquel, also jumped in to assist, bringing great professionalism and humor, which helped ease the sometimes uncomfortable conversations around death. The two of them were a fantastic duo, and I truly appreciated their teamwork. State Farm is incredibly lucky to have the both of them! I’ll be telling all my friends and family to reach out to Zana, Raquel, and the Chelsea Dow family of State Farm for all of their insurance needs!"
We responded:
"Tiffany, thank you so much for your wonderful review! I'm happy to hear that Zana and Raquel provided such exceptional service in helping you secure life insurance policies for your family. Their patience, thorough explanations, and professionalism are truly commendable. It's great to know that their teamwork made the process easier and more comfortable for you. We appreciate your recommendation and look forward to assisting your friends and family with their insurance needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Lauren Ward
September 27, 2024
5
out of
5
rating by Lauren Ward
"Sydney was helpful after the storm and I just wanted to pay my car insurance. I know she had other customers with bigger issues and was very cheerful and easy to talk to and make my payment."
We responded:
"Lauren, thank you for your kind words! I'm glad to hear Sydney was able to assist you efficiently and cheerfully, even during a busy time after the storm. We appreciate your feedback and are always here to help with your insurance needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Rendon Lane
September 25, 2024
5
out of
5
rating by Rendon Lane
"This office is always professional, timely, and a huge help with all of my questions! Sydney is stellar at her job and always has a smile on her face. Thanks for all you do for me, you’ll always have my business as long as I’m in Charleston! :)"
We responded:
"Thank you, Rendon, for your kind words! I'm glad to hear that our office has been professional and timely in addressing your questions. Sydney truly is stellar at her job, and it's wonderful to know her efforts are appreciated. We’re grateful for your continued trust and support. If you ever need anything, we're here for you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Derrick Ellington
September 18, 2024
5
out of
5
rating by Derrick Ellington
"Very good in communication skills, helpful and knowledgeable"
We responded:
"Derrick, Thank you for your kind review! I'm glad you found our communication skills helpful and our team knowledgeable. We're always here to assist with any of your insurance needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Terri Siders
September 12, 2024
5
out of
5
rating by Terri Siders
"Chelsea Dow and her team are always willing to discuss the best options for their clients! They are knowledgeable, dependable and efficient in handling any questions/concerns! Chelsea has personally helped me in my time of crisis! She is the BEST!!"
We responded:
"Terri, thank you for your wonderful review! I'm glad our team could provide the knowledgeable, dependable, and efficient service you needed. It's especially gratifying to know we could assist you during your time of crisis. We're always here to help with any questions or concerns you may have in the future. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Kevin Reed
September 12, 2024
5
out of
5
rating by Kevin Reed
"I have worked with Chelsea Dow for three years now and they have been an absolute pleasure to work with! Sydney is always quick with a response and always on top of any request or problem. They always go above and beyond to help and make sure you are taken care of. If you are looking for a great insurance company use them!"
We responded:
"Kevin, thank you for your wonderful review! I'm glad to hear you've had such a positive experience over the past three years. Sydney is indeed a valuable member of our team, and it's great to know she has been responsive and helpful with your requests. We always strive to go above and beyond for our customers. If you ever need anything in the future, don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
christine braddock
September 9, 2024
5
out of
5
rating by christine braddock
"Sydney very promptly and efficiently handled a question that I had about a bill. She had to contact someone else to resolve the issue and said she would call back, and she did promptly. So quick that I had called someone else thinking it would be a while before I heard from her, and then saw she was calling me! She is a very kind person with a calm demeanor, willing to help. We need more Sydneys in this world, but I am so glad she is at State Farm. Kudos to Sydney!"
We responded:
"Thank you, Christine, for sharing your experience. I'm glad Sydney could assist you promptly and efficiently with your billing question. Her calm demeanor and willingness to help are truly appreciated. We are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Joe Shanahan
September 5, 2024
5
out of
5
rating by Joe Shanahan
"Ashely Smith was very helpful in explaining all my options including bundling home and auto policies Great job! Joe S west Ashely"
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that Ashley was able to help you understand your options and the benefits of bundling your home and auto policies. We appreciate your feedback and are here for any future needs you may have. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Chris Hunter
August 28, 2024
5
out of
5
rating by Chris Hunter
"Chelsea and the staff at State Farm go above and beyond to answer all my questions and insurance needs."
We responded:
"Chris, thank you for your kind review. I'm glad we could meet your insurance needs and answer all your questions. Our team is always here to help with any future needs or questions you may have. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Kimberly O'Neill
August 26, 2024
5
out of
5
rating by Kimberly O'Neill
"Zana deserves 30 stars! She was patient and answered all my questions very pleasantly and with some hilarity. Great experience! So glad I switched from Progressive!"
We responded:
"Kimberly, thank you for your wonderful review! I'm glad to hear that Zana provided you with such a positive experience. Her patience and pleasant demeanor are truly appreciated. We're happy you made the switch from Progressive and look forward to assisting you with any future needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Steve Nichols
August 23, 2024
5
out of
5
rating by Steve Nichols
"Had some concerns with regards to my bill, Sydney got back with me and got the issue addressed quickly and thoroughly. Glad to have her."
We responded:
"Steve, thank you for your review. I'm glad Sydney was able to address your billing concerns quickly and thoroughly. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Nick Mattia
August 22, 2024
5
out of
5
rating by Nick Mattia
"Sydney was hands down the best. She helped out with my questions with my wife’s accident. Sydney great agent!"
We responded:
"Nick, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
Katrina Robinson
August 21, 2024
5
out of
5
rating by Katrina Robinson
"The entire staff has been extremely helpful throughout the vehicle accident I was involved in. Sydney gets a special mention--she has been extremely kind, attentive, and a pleasure to work with. Thanks to all of you!"
We responded:
"Katrina, thank you for your kind review. I'm glad our team could assist you during your vehicle accident. Sydney will be happy to hear your appreciation for her kindness and attentiveness. If you need any further assistance, please don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Garry Lesesne
August 13, 2024
5
out of
5
rating by Garry Lesesne
"Sidney was awesome to work with. Very efficient. Thanks"
We responded:
"Hey Garry, Thanks for the awesome review! I'm glad Sidney could help you out efficiently. If you need anything else, we're here for you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Kyle Niemann
August 1, 2024
5
out of
5
rating by Kyle Niemann
"Chelsea Dow and her team always provide a high level of customer service. From policy questions and claims to financial planning you can count on a personalized experience."
We responded:
"Thanks, Kyle, for the awesome review! I'm so glad you appreciate the high level of customer service our team provides. We're always here for your policy questions and planning needs. If you ever need anything else, don't hesitate to reach out! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Destiny Humphrey
July 25, 2024
5
out of
5
rating by Destiny Humphrey
"I worked with Zana Matthews, and she was phenomenal! She was so helpful and explained everything clearly!"
We responded:
"Hey Destiny! Thanks a bunch for your awesome review! I'm so glad Zana was able to help you out and make everything clear. If you need anything else, we're here for you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
DJ Snow
July 22, 2024
5
out of
5
rating by DJ Snow
"Omg, just wow! I’ve never had the customer service like I received at her office! 10/10 recommend!"
We responded:
"Thank you, DJ Snow! We love hearing that our customer service made such a strong impression on you. Our team strives to go above and beyond for our clients. Your 10/10 recommendation means a lot to us, and we look forward to continuing to serve you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Gary Becker
July 19, 2024
5
out of
5
rating by Gary Becker
"Staff members are always efficient and helpful"
We responded:
"Gary, thanks a lot for the awesome review! I'm so glad to hear that you find our staff efficient and helpful. If you ever need anything else, we're here for you! - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
Amy McMahon
July 19, 2024
5
out of
5
rating by Amy McMahon
"Sydney is a wonderful person to work with and extremely knowledgeable and helpful. I value her assistance!"
We responded:
"Amy, we appreciate your praise for Sydney's customer service! She is a great asset to our team, and it's rewarding to know that her assistance with your insurance needs exceeded your expectations. Thank you for being part of our Charleston State Farm family! - Chelsea Dow - State Farm Insurance Agent"