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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Mapes

April 8, 2024

5  out of  5 rating by Emily Mapes
"I had one of those calls that I needed multiple things handled, so I thought I'd need to sneak out for an extended lunch. Not only was Sydney super fast, but she was super sweet and so kind!! Thank you so much Sydney for helping me today with all my needs! ❤️"
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Allison Woodruff

April 4, 2024

5  out of  5 rating by Allison Woodruff
"Sydney was helpful and fun!"
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Gail Ellis

April 4, 2024

5  out of  5 rating by Gail Ellis
"I spoke with Sidney who was very quick and helpful. She answered all my questions so we were able to make adjustments to my policies. It was a nice experience."
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Donna Linzel

March 22, 2024

5  out of  5 rating by Donna Linzel
"It was great!!!"
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Kimberly Leclercq

February 10, 2024

5  out of  5 rating by Kimberly Leclercq
"Best experience ever with an insurance company! Zana was extremely helpful in getting my home and auto insurance. Very likely to recommend:)"
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Kelly Brooker

January 31, 2024

5  out of  5 rating by Kelly Brooker
"Chelsea and her team have been supporting my family and our assets with coverage for nearly a decade. Everyone at this Agency is very attentive, helpful, and professional. I wouldn’t take my business anywhere else than with Chelsea and her team at State Farm!"
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Victoria Gregg

December 28, 2023

5  out of  5 rating by Victoria Gregg
"Raquel's professionalism and dedication stood out, ensuring that even outside regular office hours, I received the support I needed. Her ability to address my concerns and provide clear guidance demonstrated a commitment to customer service. State Farm, through agents like Raquel, exemplifies reliability and goes the extra mile for its customers. I appreciate the seamless assistance that turned what could have been a challenging situation into a positive interaction with the company."
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Rusty Porter

December 26, 2023

5  out of  5 rating by Rusty Porter
"Zana Mathews is my Account Rep with State farm in Charleston under Chelsea Dow Ins Agency in West Ashly and she has shown me the most up most professionalism , She gets it done quick and to the point ! She really knows Ins. I had a glitch in coverage and Bam she handled it . Thanks for all you do ! Russell A. Porter"
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Britt Scott

December 25, 2023

5  out of  5 rating by Britt Scott
"I was attempting to pay my bill via phone. I couldn't quite get what I wanted to do at that moment but got the information to resolve the next day."
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schae robinson

December 21, 2023

5  out of  5 rating by schae robinson
"Zana and Ashley were both very helpful. I called for auto insurance. They showed me ways to decrease my overall insurance bill by adding a small renters policy. They were polite. They were patient and I did not feel rushed."
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shonnetta nelson

December 14, 2023

5  out of  5 rating by shonnetta nelson
"I’m very very please with this company and the fast service and they was able to answer all my needs and wants. The young lady there name Zana is very knowledgeable about the business."
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Bernard Green

December 6, 2023

5  out of  5 rating by Bernard Green
"I worked with Sales Representative Zana she was professional fast & knowledgeable about services that I was interested in."
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Zaria Woods

December 5, 2023

5  out of  5 rating by Zaria Woods
"Chelsea Dow and her staff were great and very helpful. They were all so kind! I had the pleasure of being assisted by Zana Matthews, and she was great. She was extremely helpful and explained everything clearly. She made sure I had an understanding of everything, and did amazing helping me switch over to State Farm. Overall, I had a great experience and I definitely highly recommend!"
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shaunda derico

December 5, 2023

5  out of  5 rating by shaunda derico
"Raquel is awesome!!! Very professional and she has outstanding customer service. I wished I could give you 10 plus stars, your the Best. Thank You Chelsea, for having such a great employee , who really enjoys helping customers and potential customer's."
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Hannah Anderson

December 4, 2023

5  out of  5 rating by Hannah Anderson
"Chelsea and her team are very knowledgeable and helpful. Quick to respond to our questions and concerns."
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Ky Williams

November 22, 2023

5  out of  5 rating by Ky Williams
"Chelsea Dow was a great help with me moving from another state. Raquel is the one that did everything to make it all go so smoothly for me. I really appreciate that with making such a big move and being overwhelmed. Raquel was very patient."
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Borah Varner

November 15, 2023

5  out of  5 rating by Borah Varner
"The whole process was smooth. I received very thorough and friendly service. Zana was awesome!"
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Rickey Combs

November 13, 2023

5  out of  5 rating by Rickey Combs
"Spoke with Zana Matthew's add another car to my insurance she was very profesional very friendly service was quick great work thanks a lot"
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Kayla Goodwin

October 18, 2023

5  out of  5 rating by Kayla Goodwin
"Thank you Zana for your great customer service !"
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Betty Hartwell

October 18, 2023

5  out of  5 rating by Betty Hartwell
"Thank you Zana for helping me and my family! Chelsea has the greatest team!"
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Charon Harris

October 18, 2023

5  out of  5 rating by Charon Harris
"That young lady Zana was absolutely amazing. She went above and beyond just to help me thank you"
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Tj postell

October 13, 2023

5  out of  5 rating by Tj postell
"Ms Jessica was a great help! I highly recommend"
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Dale Bible

October 12, 2023

5  out of  5 rating by Dale Bible
"This State Farm Agent is wonderful and very customer service oriented. Raquel was extremely helpful in quoting my insurance. She helped me with renters and auto insurance policies. She was prompt with sending me the information on each. Thank you Chelsea for your great employees!!!"
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jimmy washington

October 4, 2023

5  out of  5 rating by jimmy washington
"The Representative Raquel France was very knowledgeable about the products they had to offer. She also saved me money and gave me more coverage for Less money. Everyone in the office was welcoming and showed appreciation for me joining their company as a customer. Welp folks I’m with Jake and khaki team now."
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August 22, 2023

5  out of  5 rating by j
"Extremely efficient. Got all the info I needed and just what I needed. Thank you."