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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Strauss

January 28, 2025

5  out of  5
rating by Brandon Strauss
"Car wrecked by falling ice and State Farm could not be more helpful. In less than an hour, I had a claim in, a tow truck ordered, a collision company identified, a rental car reserved, and a follow up call from State Farm checking on me."
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Tyler Ewing

January 28, 2025

5  out of  5
rating by Tyler Ewing
"Recently had an issue that no one was able to help with regarding the SCDMV. With in a 5 min phone conversation and 2 emails Zana and Sydney had it resolved! Thank you for the support!"
We responded:
"Thank you, Tyler, for sharing your experience! I'm happy to hear that Zana and Sydney were able to resolve your issue with the SCDMV so efficiently. Your satisfaction is important to us, and we're always here to help with any future needs. Feel free to reach out anytime!"
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Donna Chinnis

January 23, 2025

5  out of  5
rating by Donna Chinnis
"Recently moved back to Charleston, SC and needed a new insurance company with my new car purchase. Chelsea Dow - State Farm Insurance helped me with everything! Specifically, my new Agent, Farrah who made everything happen so quickly and seamlessly, speaks volumes for the down home welcoming attitude and appreciation that their team offers to their clients! First class experience. Thank you so much."
We responded:
"Thank you, Donna, for sharing your experience with us! I'm so happy to hear that Farrah was able to assist you quickly and seamlessly. Our team strives to provide a welcoming and appreciative atmosphere, and it's wonderful to know that you felt that. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Victoria McComb

January 10, 2025

5  out of  5
rating by Victoria McComb
"I recently had to contact the office for a question regarding my policy. Sydney is always a pleasure to speak with. She is professional and personable, and also handles everything in a timely fashion."
We responded:
"Thank you, Victoria, for your wonderful feedback! I'm delighted to know that Sydney provided you with such a professional and personable experience. Her dedication to timely service is truly appreciated. If you have any more questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Kenneth Dix

January 8, 2025

5  out of  5
rating by Kenneth Dix
"Excellent service"
We responded:
"Thank you, Kenneth, for your wonderful feedback! I'm glad you had a great experience with our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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richard green

January 8, 2025

5  out of  5
rating by richard green
"EXCELLENT COMMUNICATION"
We responded:
"Thank you, Richard, for your feedback! I'm glad you appreciated our communication. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Juliet Gadsden

December 29, 2024

5  out of  5
rating by Juliet Gadsden
"Raquel France was absolutely AMAZING! She was very professional, informative, thorough and patient. I must say finding insurance for our new home was definitely not a walk in the park but with Raquel’s help and expertise it made our journey a lot less stressful. Thank you Raquel! 😊"
We responded:
"Thank you, Juliet, for sharing your experience! I'm so happy to hear that Raquel was able to make finding insurance a smoother process. Her professionalism and patience truly shine through. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊"
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Stephen Carleton

December 26, 2024

5  out of  5
rating by Stephen Carleton
"I've been with Chelsea dow state farm for over 10 years and I'll probably never leave. Best customer service overall."
We responded:
"Stephen, thank you for your loyalty over the past decade! I'm so happy to hear that you've had such a positive experience with our customer service. If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help!"
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Erin Rains

December 24, 2024

5  out of  5
rating by Erin Rains
"Everyone who works at Chelsea Dow’s office has been so kind and helpful to us. I have to specifically express my utmost appreciation for Sydney and how she has advocated on our behalf recently! Navigating coverage can be difficult, but she took care of us so well. Thank you!"
We responded:
"Thank you, Erin! I'm happy to hear that our team, especially Sydney, has been kind and helpful to you. Navigating coverage can indeed be challenging, and I'm glad Sydney was able to assist you effectively. We appreciate your feedback and are here for any future needs or questions you may have!"
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amanda seel

December 19, 2024

5  out of  5
rating by amanda seel
"I had some questions about lowering my insurance and Sydney was very helpful..she gave me plenty of options and offered to email all the possible solutions. Thank you"
We responded:
"Thank you, Amanda! I'm happy to hear that Sydney helped you with your questions. We appreciate your feedback and are here to help if you need anything else. Don't hesitate to reach out anytime!"
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Brittany Olson

December 18, 2024

5  out of  5
rating by Brittany Olson
"Sydney was extremely helpful walking me through my different policies, and finding me the best options for my budget."
We responded:
"Thank you, Brittany! I'm happy to hear that Sydney was able to assist you with your policies and find options that fit your budget. We appreciate your feedback."
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MOYA MOYA

December 16, 2024

5  out of  5
rating by MOYA MOYA
"Sydney was awesome! Super friendly and professional. Sydney was able to offer a personalized option for me that I didn't even know was avaliable! Thanks for being so quick and efficient too!"
We responded:
"Thank you, Moya, for sharing your experience! I'm glad to hear Sydney was able to assist you with a personalized option you weren't aware of. Our team is dedicated to providing quick and efficient service, and it's wonderful to know Sydney delivered on that. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Joel Speck

December 11, 2024

5  out of  5
rating by Joel Speck
"Zana was wonderful. She was the only agent that followed up with us. Very easy to work with. Highly recommend"
We responded:
"Thank you, Joel! I'm so happy to hear that you found it easy to work with Zana and appreciated the follow-up. Your recommendation means a lot. If you need any further assistance, feel free to reach out anytime!"
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Chianta Adams

December 11, 2024

5  out of  5
rating by Chianta Adams
"I love Ms.Chelsea Dow and her staff they are very sweet, kind and lenient, individuals they are so awesome, if it hadn’t been for these ladies I’d be lost😇"
We responded:
"Thank you so much, Chianta! I'm really happy to know that our team could be of help to you. We're grateful for your kind words and are always here if you need anything in the future. Your satisfaction is important to us!"
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Jed Dews

December 11, 2024

5  out of  5
rating by Jed Dews
"Friendly and QUICK service with local pros! The whole team is great! I know exactly who to email if I need assistance with my policy -- no waiting on hold or being redirected."
We responded:
"Thank you, Jed, for your wonderful feedback! I'm happy to know that our team's quick and friendly service has made a positive impact. It's great that you have a direct line of communication for any policy assistance. We're always here to help with any future needs!"
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Jameson Moyer

December 10, 2024

5  out of  5
rating by Jameson Moyer
"Love Zana! Great personality and easy to work with."
We responded:
"Jameson, thank you for your wonderful review! We're happy to know that Zana's personality and ease to work with made a positive impact on your experience. We appreciate your feedback and look forward to assisting you with any future needs!"
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Cheryl Canavan

December 4, 2024

5  out of  5
rating by Cheryl Canavan
"I recently had the pleasure of working with Ashley on a property insurance change. She was very knowledgeable and made it so easy! Chelsea Dow is a true professional, and we sincerely appreciate her knowledge and guidance with our personal lines of insurance."
We responded:
"Ashley and our team are so happy to hear that you had a positive experience with your property insurance change, Cheryl! Your kind words about Ashley's knowledge and our office's guidance mean a lot to us. We're grateful for your trust in handling your personal lines of insurance. If you need any further assistance, don't hesitate to reach out. Thank you for your support!"
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Brandon Eney

December 2, 2024

5  out of  5
rating by Brandon Eney
"Sydney, Zara, and everyone else there has helped us for a while now. Very grateful for their promptness and willingness to help us. Thank yall so very much. Always great service and and always great prices!!! Chelsea Dow and her crew are the best in town. Thats a fact. Their office is very nice too. 🤝😊"
We responded:
"Thank you, Brandon! I'm really happy to hear that Sydney, Zara, and the rest of our team have been able to assist you so well. Your kind words about our service and prices mean a lot to us. We're grateful for your continued trust and support. If you ever need anything else, don't hesitate to reach out. 😊"
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Kassandra Smith

November 21, 2024

5  out of  5
rating by Kassandra Smith
"State Farm is definitely the BEST Hats off to Raquel she is awesome I recommend her and the team of Chelsea Dow 100 plus times🥰"
We responded:
"Kassandra, thank you so much for your wonderful review! I'm glad to hear that Raquel and our team have made such a positive impact. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything, don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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Ron Shahid

November 19, 2024

5  out of  5
rating by Ron Shahid
"Sydney Steinmiller with Chelsea Dow State Farm was most helpful and knowledgeable in assisting me with my insurance needs. Thanks plenty."
We responded:
"Ron, thank you for your kind words! I'm happy to know that Sydney was able to assist you effectively with your insurance needs. We appreciate your feedback and look forward to continuing to serve you. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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John P

November 9, 2024

5  out of  5
rating by John P
"Had a minor issue at first, Ashley went well above and beyond to mitigate. Very friendly and professional! Thanks for your help!"
We responded:
"Thank you, John, for sharing your experience! I'm glad Ashley could step in and resolve the issue for you. We appreciate your kind words about her professionalism and friendliness. If you need any further assistance, we're here to help. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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Kiesha Coleman

November 8, 2024

5  out of  5
rating by Kiesha Coleman
"I recently had the pleasure of working with Zana. I was referred to her through someone else who had nothing but positive feedback from their experience. As I worked with the agent I noticed that she was very committed to the task. She responded almost immediately and kept a line of communication open. I was overly pleased with the service."
We responded:
"Kiesha, thank you for sharing your experience! I'm glad to hear that Zana provided such dedicated and responsive service. It's wonderful to know that she kept the communication lines open and made your experience a positive one. We appreciate your feedback and look forward to assisting you with any future needs. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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Eric Richards

November 8, 2024

5  out of  5
rating by Eric Richards
"Thanks, Zana, for being such a tremendous help to us. Your kindness and professionalism is stellar. We appreciate you!"
We responded:
"Eric, thank you for your kind words! We're happy to know that Zana's professionalism and kindness made such a positive impact. Your appreciation means a lot to us. If you need any further assistance, we're always here to help. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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Sylvia Lewis

October 8, 2024

5  out of  5
rating by Sylvia Lewis
"Raquel France was very nice and helpful when she told me I could save 100.00 dollars it was a blessing. If you were rated higher would have given her a10."
We responded:
"Sylvia, thank you for your wonderful review! I'm glad Raquel could assist you and help you save money—it truly is a blessing. Your kind words about her helpfulness mean a lot to us. If you need anything else, don't hesitate to reach out. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"
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Taylor Ambrosius

October 5, 2024

5  out of  5
rating by Taylor Ambrosius
"They have been so great with all my insurance needs! Always very responsive and helpful. I would definitely recommend!"
We responded:
"Thank you, Taylor! I'm glad to know that our team has been responsive and helpful with your insurance needs. Your recommendation means a lot to us. If you ever need further assistance, we're here for you. - Chelsea Dow - State Farm Insurance Agent, Charleston, SC"